FAQS

Simply connect your HDMI cable from the Multiport Hub to your UHD monitor to enjoy crisp high-resolution display in up to 4K@60Hz resolution. We recommend to use HDMI 2.0 cables for optimum performance. Requires direct HDMI to HDMI cable.
For the best Audio & Video quality we recommend use of HDMI 2.0 to HDMI 2.0 cables. Please note 4K@60Hz require HDMI 2.0 for stable connection, as well as.a DP1.4 specification from your connected device. An HDMI 1.4 cable only supports 4K @30Hz.

We do not recommend usage of converter cables such as HDMI to DVI, HDMI to VGA.
Made For: 2021/2020/2019/2018/2017/2016 MacBook Pro and 2021/202Your LINQ Multiport hub is capable of transferring Video and Audio via HDMI. Upon first connection Audio Playback settings often switches from your default audio output to the newly connected external display.

If your external display does not have speakers or the volume is off, you wont be able to hear audio anymore.

Don't worry, this is easy to revert back by selecting the correct Audio Playback Device in your audio settings.0/2018 MacBook Air, Dual Display Compatible with Macbooks with Apple M1 Chip
Yes, although we can imagine this feels weird at the beginning, it is perfectly normal that this happens sometimes.

To achieve 4K@60Hz HDMI output our multiport hubs feature a smart switching USB chipset that switches from USB2.0 to USB 3.1 Gen1 (5Gbps) when a super speed USB peripheral is connected or disconnected. When the chipset is switching, you can can see your screen flicker.
When your video signal drops back to 4K@30Hz, the Multiport hub has limited the bandwidth (DP lanes) to the HDMI chipset/output to preserve and prioritize bandwidth for the connected USB 3.0/3.1 peripherals. When the connected USB3.0/3.1 peripheral is disconnected from the Multiport hub the 4K@60Hz will be enabled again.
For 4K@60Hz, your device should support DP1.4 and be connected via an HDMI 2.0 to HDMI 2.0 cable to an UHD screen with 4K@60Hz capabilities.

These Apple devices support DisplayPort 1.4 and are capable of 4K60Hz output
iPad Pro 11-inch (2018 and 2020)
iPad Pro 12.9-inch (3rd & 4th Generation)
MacBook Pro (15-inch, 2017 and later)
MacBook Pro (16-inch, 2019 and later)
iMac (Retina 5K, 27-inch, 2017 and later)
Mac (Retina 4K, 21.5-inch, 2017 and later)
iMac Pro (2018)

For Windows devices, the best way to find out is to reach out to the manufacturer of your device. They can provide details based on the serial number of your device, as sometimes, even different versions of the same device can have different specs.

In some occasions a firmware or driver update is required.



Extended Connectivity.
Without Compromises.

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